Privacy Policy
Meluva ("we", "our", "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit Meluva.store ("the Website") or make a purchase.
1. Information We Collect
We collect the following types of personal information:
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Personal Identification Information: This includes your name, email address, mailing address, phone number, payment information, and any other information you provide during registration or checkout.
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Non-Personal Information: This includes information about how you interact with our website, such as your IP address, browser type, device type, and browsing activity. We may also collect cookies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service.
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Customer Support: To respond to your inquiries and provide customer service.
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Marketing: To send promotional emails or updates about products, special offers, or news related to Meluva (you may opt-out at any time).
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Improving Services: To improve our website and services, such as enhancing user experience and analyzing trends.
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Legal Obligations: To comply with legal obligations or resolve any disputes.
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist us with order processing, shipping, payment processing, or other business operations.
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Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences, improve our website functionality, and analyze traffic. You can manage your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can update or correct your personal information if it is inaccurate or incomplete.
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Deletion: You can request the deletion of your personal information, subject to certain exceptions.
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Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the emails.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Meluva. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@meluva.store